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About

About

We are a family business.
Currently 5 members of the Watson family own and work at Hyperdrug they are Geoff and Christine and  their sons John and Ben and Ben's wife Lesley. But we are not the only families in the business! We have two other couples work together with us as well as two brothers, and two cousins!

We are proud of our history.
The pharmacy was established in 1828 in the market town of Thirsk where Alf White (better known as Vet and author “James Herriot”) came to work well over a hundred years later.

We have always specialised in veterinary products as well as the more usual human ranges and “Siegfried Farnon” relied upon us to prepare his recipes until his death in 1995.

After 172 years of expansion the business outgrew its original 4-storey Georgian property and relocated to its current location a new purpose-built building of around 14,000 square feet. This houses the warehouse and offices and a “state of the art” manufacturing department whilst as a reminder of the past traditional chemist carboys and storage jars labelled with latin names are on display. 

Contact details
Hyperdrug Pharmaceuticals Ltd Station Industrial Estate , Co Durham DL12 0NG Company Number 01898060
Telephone 01833 641112
[email protected]

Pharmacists
Geoffrey Watson B.Pharm, Cert. Vet Pharm, D.Ag.Vet.Pharm. Superintendent Pharmacist Registration .No 212644
Sam Bullock M.Pharm, Registration No 2072736

Registration of our company and pharmacists may be verified by clicking on the General Pharmaceutical Council green cross logo on the front page of our website.

Animal Health Advisors holding the AMTRA qualification
Ross Harrison Reg No QEA.7571
Kristina Makepeace Reg No QE 8268
Darren Walton Reg No QE 8269
Ben Watson Reg No QE 7148
John Watson Reg No QR.11851
Joanne Winder Reg No QE 7146

Their registration may be verified by following the link

Who are we?
Hyperdrug Pharmaceuticals Ltd is registered in accordance with the Medicines Act as a pharmacy by the General Pharmaceutical Council , Registration number 1085202. and with the Veterinary Medicines Directorate registration numbers 1085341 and 2027650 .

Hyperdrug is also an officially licensed pharmaceutical manufacturer with its own exclusive range of quality products

Licence Number UK Man.A 29895 Production Manager Samantha Fallon.

The pharmacy was founded in 1828 and relocated to its present larger premises in 2000. Often known by our customers as Hyperdrug Online Pharmacy or Hyperdrug Veterinary Supplies, we have a number of trademarks: we are the Equine Pharmacy, Pigeon Pharmacy and Canine Chemists Direct.

What do we do?
We are an online chemist direct to you and a Retail Pharmacy, trading for over 180 years and an online pet pharmacy since April 1998. For health and beauty essentials for yourself and family or for pets and farm animals including pigeons, dogs, cats, cows, sheep, horses....... In fact you name it, we supply it, keeping up to 30,000 medicines including products for virtually any animal. Veterinary Prescription Only items (POM-V) are displayed on this site and can be purchased online, though we do of course require a prescription from your veterinary surgeon. We dispense both veterinary and private “human” prescriptions (ie currently not those issued by the NHS)

Ask your Pharmacist: You'll be getting good advice.
Our superintendent pharmacist holds post-graduate qualifications in human and veterinary pharmacy respectively.
Our highly qualified staff also includes; seven qualified Animal Health Advisors holding AMTRA registration alongside access to the services of both veterinary and pharmaceutical industry consultants.

How do I place an order?
You can place your order on this site: or if you wish place an order by mail, email, phone or fax (go to contact us for relevant information). Callers at our premises are always welcome during business hours 9AM to 5.30PM Monday to Friday and Saturdays 9AM to 4PM.
If you are travelling a long distance please telephone first to reserve the articles required rather than risk disappointment.

If things go wrong
If you have any comment or complaint about our internet services please contact [email protected] initially or telephone us on 01833 641112. If for any reason our response does not satisfy you then you may contact the General Pharmaceutical Council (concerns) or Veterinary Medicines Directorate (postmaster)

Adverse Reactions to a medicine ?
These may be reported to the Veterinary Medicines Directorate (for animal medicines) by following the link OR to the Medicines & Healthcare Regulatory Agency (human medicines) by following the link

Further Information on Veterinary Medicinal Products
We publish data sheets for these on our web pages.
The latest “Summary of Product Characteristics” for all licensed veterinary medicines can be found by following the link to the VMD